If you receive a message indicating that the maximum number of users has been reached in Infor Query & Analysis, you can clear all active user sessions by following these steps:
-
Open the Infor Query & Analysis Setup Menu.
-
Locate and launch the Infor Q&A Setup application from your system or Start menu.
-
-
Log in without a password.
-
When the login window appears, leave the password field blank and click OK.
-
-
Access the Users menu.
-
On the menu bar at the top of the window, click Users.
-
-
Select “Clear All Users.”
-
From the drop-down menu, choose Clear All Users to remove all active user sessions from the system.
-
-
Confirm the action.
-
A confirmation message will appear. Click Yes to proceed.
-
All current users will be cleared, allowing new users to log in again.
-
