Cannot locate the Vision Agora XLB Add-in. Aborting.

  1. Open Excel Options.
  2. Navigate to Trust Center.
  3. Click on Trust Center Settings.
  4. Check the options for “Enable all macros” and “Trust access to the VBA project.”

Error Returned from Database Locator Service : 00210 Failed to connect MDB Locator services

To resolve the issue, ensure all services are running:

1. Log in to the server.

2. Open the Services application and verify that all SunSystems services are running.

Why am I unable to run depreciation calculations in SunSystems?

In SunSystems versions 6.2, 6.3, and 6.4, if even one asset register lacks an asset posting preset, the Depreciation Calculation will not function. The asset posting preset is where depreciation information is entered.

To resolve this issue, ensure that all asset registers have an asset posting preset.

Allocation in Progress - Cannot Amend in Account Allocation

  1. Open the Chart of Accounts Setup.
  2. Enter the Account Code.
  3. Click OK.
  4. Click Amend.
  5. Open the General tab.
  6. Set "Allocation in Progress" to No.
  7. Click OK.
  8. Completed.

Cannot Initialize Posting DLL Error - SunSystems

  1. Run Command Prompt as Administrator.
  2. Execute the following script: 
regsvr32.exe "C:\Program Files (x86)\Infor\Query and Analysis\Settings\LsAlchemy\SS6\Data Send Definitions\SS6_LedgerImport_103.dll"

Note: The Datalink folder location might vary depending on your setup. It is generally recommended to check the About tab in Maintenance to determine the location of the user's Settings folder.